BeePatch: Smart Customer Relations

Overview

BeePatch is an upcoming platform designed to empower SMEs in Sri Lanka with a smarter way to manage customer relationships. Today, many small businesses rely on pen-and-paper or scattered spreadsheets, leaving them blind to customer sentiment and at risk of churn. BeePatch aims to change this by providing a unified, affordable, and SME-focused solution.

Challenge

SMEs in Sri Lanka often lack access to affordable CRM tools tailored to their market realities. They typically struggle to:

• Track ongoing customer interactions
• Collect and analyze feedback effectively
• Retain customers in increasingly competitive markets

Our Approach

BeePatch is currently in development at Maximum Effort LK, built as a lightweight yet powerful engagement platform. It is being designed with:

• Centralized customer feedback tracking
• Automated reminders for follow-ups
• Insight dashboards to anticipate churn risks
• A mobile-first design optimized for SME workflows

Expected Impact

Once launched in Q1 2026, BeePatch is expected to:

• Help SMEs increase customer retention significantly
• Improve feedback collection and response times
• Provide real-time insights for better decision-making

Looking Ahead

BeePatch is set to transform how Sri Lankan SMEs connect with their customers. By Q1 2026, our goal is to give every small business an affordable tool to listen, engage, and grow sustainably.